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22:47, 20th May

The Ip-Pulser Center from Dorteg Networks is a call center solution based on the open source telephony server Asterisk. It is designed for SMEs with rich features required for business performance and productivity. It offers a flexible deployment and configuration with easy administration. The system can be connected to your telephone service provider and or your VOIP (Voice over Ip) provider; you choose the best configuration for your business.

Major features are as follows:
  • Auto-Attendant IVR
  • Unlimited Extensions
  • Conference Bridge
  • Outlook Integration
  • CRM Integration
  • Voicemail:
  • Voicemail to Email
  • Hot Desk
  • Music-on-hold
  • Schedular
  • Paging/Parking
  • Analog and IP phones
  • Ring-all (Blast Group)
  • Call forwarding
  • Name directory
  • Custom caller Ids
  • DIDs
  • VoIP-ready
  • PSTN Fallback
  • Telecommuters
  • Branch Office Support
  • Web Control Panel
  • Plug and Play
  • Powerful Reporting
  • Voicemail Groups
  • Unlimited Call Queues
  • Full Featured ACD
  • SKILLS-Based Routing
  • Graphical queue Reports
  • Agent Call Reporting
  • Real-time Queue Stats
  • Multiple Auto Attendants
  • Upload Voice Prompts

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